Returns & Exchanges

At La Principal Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our streamlined process ensures your wardrobe update is effortless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items, including all designer tags and packaging, into a secure shipping box or the original mailer.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it securely to the outside of your package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your receipt for tracking until your refund or exchange is processed.